@amitpuri

Personalized action suggestions in low-code automation platforms

, , , , and . (2023)cite arxiv:2305.10530Comment: 4 pages, Accepted at ICSE 2023.

Abstract

Automation platforms aim to automate repetitive tasks using workflows, which start with a trigger and then perform a series of actions. However, with many possible actions, the user has to search for the desired action at each step, which hinders the speed of flow development. We propose a personalized transformer model that recommends the next item at each step. This personalization is learned end-to-end from user statistics that are available at inference time. We evaluated our model on workflows from Power Automate users and show that personalization improves top-1 accuracy by 22%. For new users, our model performs similar to a model trained without personalization.

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Personalized action suggestions in low-code automation platforms

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