Book,
Humans as a service: the promise and perils of work in the gig economy
Oxford University Press, Oxford, (2018)
Abstract
An engaging account of work in the gig economy across the world: its opportunities, its problems, and its wider implications. Considers the variety of approaches and business models, and how these constantly evolve to meet new market demands and regulatory challenges. Examines the competing narratives surrounding 'gigs', sharing, and collaboration and the reality of platforms reliant on on-demand workforces. Develops a blueprint to solve the problems facing on-demand workers, platforms, and their customers
