%0 Journal Article %1 journals/asc/LiuCZWWYY15 %A Liu, Ru %A Cui, Lixin %A Zeng, Guangfeng %A Wu, Hongyan %A Wang, Chengjie %A Yan, Shan %A Yan, Bingyan %D 2015 %J Appl. Soft Comput. %K dblp %P 508-512 %T Applying the fuzzy SERVQUAL method to measure the service quality in certification & inspection industry. %U http://dblp.uni-trier.de/db/journals/asc/asc26.html#LiuCZWWYY15 %V 26

@article{journals/asc/LiuCZWWYY15, added-at = {2014-12-04T00:00:00.000+0100}, author = {Liu, Ru and Cui, Lixin and Zeng, Guangfeng and Wu, Hongyan and Wang, Chengjie and Yan, Shan and Yan, Bingyan}, biburl = {https://www.bibsonomy.org/bibtex/2f51383e1e117156b3891cbc8d1bb7bbb/dblp}, ee = {http://dx.doi.org/10.1016/j.asoc.2014.10.014}, interhash = {849f4bf11b7bcec44a890e6b15859e1f}, intrahash = {f51383e1e117156b3891cbc8d1bb7bbb}, journal = {Appl. Soft Comput.}, keywords = {dblp}, pages = {508-512}, timestamp = {2015-06-18T08:45:38.000+0200}, title = {Applying the fuzzy SERVQUAL method to measure the service quality in certification & inspection industry.}, url = {http://dblp.uni-trier.de/db/journals/asc/asc26.html#LiuCZWWYY15}, volume = 26, year = 2015 }