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The Ladder of Participation as a Conceptual Tool for Sustainable Socio-Technical Design of Data-driven Digital Services

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HCI International 2023 Posters, стр. 60-67. Cham, Springer Nature Switzerland, (2023)
DOI: 10.1007/978-3-031-35989-7_8

Аннотация

Participation in the data economy is prone to unjust power imbalances. Individuals function as mere data sources and are left out of decisions on how, when, and where personal data is accumulated and processed. In this paper, we translate Arnsteins' `Ladder of Citizen Participation' to the field of the data economy to offer a conceptual lens to tackle power imbalances' underlying structures. For this, we derived assumptions from the application's ecosystem. We propose to encase the lowest rungs of the ladder with the term of involuntary participation and frame individuals as digital Citizens to avoid a mere focus on the economic dimension of participation. Building on this, we translate the eight rungs of Arnstein's original ladder to the new application field of the data economy through examples and design affordances corresponding with differing degrees of digital citizens' data agency. Eventually, we contemplate implications for socio-technical design resulting from the re-conceptualization of the `ladder' and formulate future research.

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