%0 Journal Article %1 Hislop2002/7 %A Hislop, Donald %D 2002/7 %J Research Policy %K Clients Consultants; Embeddedness; Innovation; %N 5 %P 657-671 %T The client role in consultancy relations during the appropriation of technological innovations %V 31 %X This paper examines the role played by client firms in shaping their consultancy relations during the implementation of similar technological innovations in four organisations. While much of the literature on consultants underplays the role of clients, this paper shows that client firms can play a key role in shaping their consultancy relations. The paper utilises Granovetter's concept of embeddedness to suggest that the diversity of client behaviour found, was influenced by the social networks and organisational cultures that client staff were embedded within. Further, the character of the consultancy relations developed also influenced the innovation processes examined.

@article{Hislop2002/7, abstract = {This paper examines the role played by client firms in shaping their consultancy relations during the implementation of similar technological innovations in four organisations. While much of the literature on consultants underplays the role of clients, this paper shows that client firms can play a key role in shaping their consultancy relations. The paper utilises Granovetter's concept of embeddedness to suggest that the diversity of client behaviour found, was influenced by the social networks and organisational cultures that client staff were embedded within. Further, the character of the consultancy relations developed also influenced the innovation processes examined.}, added-at = {2008-08-31T18:03:07.000+0200}, author = {Hislop, Donald}, biburl = {https://www.bibsonomy.org/bibtex/25e804235e1b90b6c3acafd5ac67ac004/jomiralb}, description = {Old biblio}, interhash = {c9a2b326af5992e870bd882f4151a2f5}, intrahash = {5e804235e1b90b6c3acafd5ac67ac004}, journal = {Research Policy}, keywords = {Clients Consultants; Embeddedness; Innovation;}, number = 5, owner = {oriol}, pages = {657-671}, timestamp = {2008-08-31T18:03:14.000+0200}, title = {The client role in consultancy relations during the appropriation of technological innovations}, volume = 31, year = {2002/7} }