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%0 Book Section
%1 knittl2interorganizational
%A Hommel, Wolfgang
%A Knittl, Silvia
%B Collaboration and the Knowledge Economy: Issues, Applications, Case Studies
%C Amsterdam
%D 2008
%E Cunningham, Paul
%E Cunningham, Miriam
%I IOS Press
%K Configuration ITIL Management
%T An Inter-Organizational Configuration Management Database as Key Enabler for Future IT Service Management Processes
%U http://www.nm.ifi.lmu.de/pub/Publikationen/hokn08a/PDF-Version/hokn08a.pdf
@incollection{knittl2interorganizational,
added-at = {2010-04-19T11:09:13.000+0200},
address = {Amsterdam},
author = {Hommel, Wolfgang and Knittl, Silvia},
biburl = {https://www.bibsonomy.org/bibtex/2357c7d97b5c393f1f8ff9ce18337372f/dr.alexander.hof},
booktitle = {Collaboration and the Knowledge Economy: Issues, Applications, Case Studies},
editor = {Cunningham, Paul and Cunningham, Miriam},
interhash = {af2c9aafa662569457b28e9411fa1db4},
intrahash = {357c7d97b5c393f1f8ff9ce18337372f},
keywords = {Configuration ITIL Management},
publisher = {IOS Press},
timestamp = {2010-04-19T11:10:00.000+0200},
title = {An Inter-Organizational Configuration Management Database as Key Enabler for Future IT Service Management Processes},
url = {http://www.nm.ifi.lmu.de/pub/Publikationen/hokn08a/PDF-Version/hokn08a.pdf},
year = 2008
}
