%0 Journal Article %1 journals/jasis/ShachafOH08 %A Shachaf, Pnina %A Oltmann, Shannon M. %A Horowitz, Sarah M. %D 2008 %J J. Assoc. Inf. Sci. Technol. %K dblp %N 4 %P 535-550 %T Service equality in virtual reference. %U http://dblp.uni-trier.de/db/journals/jasis/jasis59.html#ShachafOH08 %V 59

@article{journals/jasis/ShachafOH08, added-at = {2020-03-02T00:00:00.000+0100}, author = {Shachaf, Pnina and Oltmann, Shannon M. and Horowitz, Sarah M.}, biburl = {https://www.bibsonomy.org/bibtex/2fa351263e0dd40f094c207580468c476/dblp}, ee = {https://doi.org/10.1002/asi.20757}, interhash = {bcd8e342c886aae108f8909a6e536197}, intrahash = {fa351263e0dd40f094c207580468c476}, journal = {J. Assoc. Inf. Sci. Technol.}, keywords = {dblp}, number = 4, pages = {535-550}, timestamp = {2020-03-03T11:42:13.000+0100}, title = {Service equality in virtual reference.}, url = {http://dblp.uni-trier.de/db/journals/jasis/jasis59.html#ShachafOH08}, volume = 59, year = 2008 }