Browse and use applications:
If you just want a pre-built application, you can browse applications in the Coghead Gallery, copy them to your account and instantly use them to automate your business processes. The Gallery provides an ever expanding list of applications such as Project Management, CRM, Recruiting Manager, Expense Tracker, and Knowledge Base; giving you key capabilities to track, manage, report on, and send alerts for key aspects of your business.
Within 20 minutes of my first Twitter message I got a call from a Comcast executive in Philadelphia who wanted to know how he could help. He said he monitors Twitter and blogs to get an understanding of what people are saying about Comcast, and so he saw the discussion break out around my messages.
"Classic" CRM is no longer viable - a one dimensional corporate interaction that provides processes, services and technology to the customer facing departments - sales, marketing and customer service. It is time to recognize that there is a customer ecosy
3. Build your brand. Zappos, the online emporium known for outstanding customer service, encourages employees to Twitter and to respond to customers who also use the service — increasing the company’s reputation as a friendly place to shop and work. Notably, the chief executive of Zappos, Tony Hsieh, Twitters frequently. Because the company cultivates an un-corporate image, he’s the rare executive who can effectively post personal updates.
Kumula is intended to become a complete software suite for most of your business needs. Although it started as software for consultants, it is flexible enough to be used by almost any type of business. Currently Kumula provides a small CRM (Clients) and a Mini-DMS (Documents), and is further enhanced by some other applications.