Techreport,

Consent Issues Raised by Observational Research in Organisations

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NCEHR Communiqué, NRC 46561. National Research Council of Canada, (2004)

Abstract

Dr. Themis and her team of university researchers are building tools to increase the productivity of software engineers. Their research is performed in collaboration with a company that may use the tools once they are developed. The first phase of the project is to conduct a requirements analysis. In service of this analysis, Dr. Themis and her university team observe some of the company's software engineers as they perform their work. Essentially, the researchers shadow the engineers for several days, noting the activities in which the engineers engage and the amount of time spent on each activity. Because the engineers work in cubicles, these observations take place in full view of the staff.

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