%0 Journal Article %1 Lankes1998b %A Lankes, R David %D 1998 %J The Virtual Reference Desk %K Referencia Servicios_digitales %T Building the virtual reference desk %U http://vrd.org/TelEd.shtml

@article{Lankes1998b, added-at = {2015-05-04T22:06:34.000+0200}, author = {Lankes, R David}, biburl = {https://www.bibsonomy.org/bibtex/23815a4ad04255fc121f31d75ddaa00d0/merlo}, interhash = {0bfe459c614515061c64222bed1961e2}, intrahash = {3815a4ad04255fc121f31d75ddaa00d0}, journal = {The Virtual Reference Desk}, keywords = {Referencia Servicios_digitales}, mendeley-tags = {Referencia digital}, timestamp = {2015-06-24T19:45:58.000+0200}, title = {{Building the virtual reference desk}}, url = {http://vrd.org/TelEd.shtml}, year = 1998 }