%0 Report %1 haldenby2009frontline %A Haldenby, Andrew %A Nolan, Patrick %A Parsons, Lucy %A Rosen, Greg %D 2009 %K budget_cuts economics localgov services prj-sustainability %T The Front Line %U http://www.reform.co.uk/portals/0/Documents/Front%20line%20FINAL.pdf %X The basic cost of front line services means that the deficit cannot be sufficiently reduced without tackling the front line. Research for this paper indicates that the public sector workforce needs to reduce by at least One million people (15 per cent of the total) if the structural deficit is to be eliminated, over a period of years. More importantly, if public services are to improve radically, as all Parties want, then the front line needs to change radically too. The root cause of problems is a lack of accountability, whether to the users of services, to local electorates or (for senior civil servants) to Ministers. Tackling the deficit means changing the public sector fundamentally, from unmanaged, bureaucratic, monopolistic and secretive, to managed, accountable, competitive (where possible) and transparent. The next government should focus on the following key priorities in its first year: > Harnessing a united Cabinet to the task. > Transforming the accountability of public sector workers. > Reforming the NHS.

@techreport{haldenby2009frontline, abstract = {The basic cost of front line services means that the deficit cannot be sufficiently reduced without tackling the front line. Research for this paper indicates that the public sector workforce needs to reduce by at least One million people (15 per cent of the total) if the structural deficit is to be eliminated, over a period of years. More importantly, if public services are to improve radically, as all Parties want, then the front line needs to change radically too. The root cause of problems is a lack of accountability, whether to the users of services, to local electorates or (for senior civil servants) to Ministers. Tackling the deficit means changing the public sector fundamentally, from unmanaged, bureaucratic, monopolistic and secretive, to managed, accountable, competitive (where possible) and transparent. The next government should focus on the following key priorities in its first year: > Harnessing a united Cabinet to the task. > Transforming the accountability of public sector workers. > Reforming the NHS. }, added-at = {2010-08-10T21:35:59.000+0200}, author = {Haldenby, Andrew and Nolan, Patrick and Parsons, Lucy and Rosen, Greg}, biburl = {https://www.bibsonomy.org/bibtex/205b849903ab3699b5c1115f335959c01/nicoj}, institution = {Reform}, interhash = {49279fb16505d3e95ba6506d31951995}, intrahash = {05b849903ab3699b5c1115f335959c01}, keywords = {budget_cuts economics localgov services prj-sustainability}, month = {December}, timestamp = {2012-08-06T22:08:36.000+0200}, title = {The Front Line}, url = {http://www.reform.co.uk/portals/0/Documents/Front%20line%20FINAL.pdf}, year = 2009 }