%0 Journal Article %1 journals/misq/TanBC16 %A Tan, Chee-Wee %A Benbasat, Izak %A Cenfetelli, Ronald T. %D 2016 %J MIS Q. %K dblp %N 1 %P 1-29 %T An Exploratory Study of the Formation and Impact of Electronic Service Failures. %U http://dblp.uni-trier.de/db/journals/misq/misq40.html#TanBC16 %V 40

@article{journals/misq/TanBC16, added-at = {2023-11-30T00:00:00.000+0100}, author = {Tan, Chee-Wee and Benbasat, Izak and Cenfetelli, Ronald T.}, biburl = {https://www.bibsonomy.org/bibtex/20558cd4aa98c84840097b5986f55bb20/dblp}, ee = {https://doi.org/10.25300/misq/2016/40.1.01}, interhash = {654b4a49d9bf331d60be9b33eec6b6b1}, intrahash = {0558cd4aa98c84840097b5986f55bb20}, journal = {MIS Q.}, keywords = {dblp}, number = 1, pages = {1-29}, timestamp = {2024-04-08T17:25:47.000+0200}, title = {An Exploratory Study of the Formation and Impact of Electronic Service Failures.}, url = {http://dblp.uni-trier.de/db/journals/misq/misq40.html#TanBC16}, volume = 40, year = 2016 }