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Building Semantic Intranets: What is Needed in the Annotation Toolbox?

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Abstract

While much of a company’s explicit knowledge can be found in text repositories, current content management systems only provide limited capabilities for structuring and making sense of documents. In the emerging Semantic Web, however, some of the traditional document search, interpretation and aggregation problems can be addressed by ontology-based semantic markup, which enables intelligent search and information extraction. In this paper, we examine semantic annotation in detail, we identify a number of requirements which need to be fulfilled if semantic web solutions are to address knowledge management needs, and we review the current generation of semantic annotation systems. This analysis shows that there is still some way to go before semantic annotation tools will be able to address fully all the knowledge management needs identified by our analysis.

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