%0 Conference Paper %1 conf/whiceb/LiuLL14 %A Liu, Xinyan %A Li, Eric %A Li, Qian %B WHICEB %D 2014 %I Association for Information Systems %K dblp %P 93 %T The Impact of Online Store Characteristics on Service Recovery Satisfaction in C2C Online Markets. %U http://dblp.uni-trier.de/db/conf/whiceb/whiceb2014.html#LiuLL14

@inproceedings{conf/whiceb/LiuLL14, added-at = {2014-07-02T00:00:00.000+0200}, author = {Liu, Xinyan and Li, Eric and Li, Qian}, biburl = {https://www.bibsonomy.org/bibtex/23addf15e1ee83f0c0e893840ec11686a/dblp}, booktitle = {WHICEB}, crossref = {conf/whiceb/2014}, ee = {http://aisel.aisnet.org/whiceb2014/93}, interhash = {8d2bf00b34c8c9db0f4f6fbf3c332e61}, intrahash = {3addf15e1ee83f0c0e893840ec11686a}, keywords = {dblp}, pages = 93, publisher = {Association for Information Systems}, timestamp = {2015-06-18T11:46:42.000+0200}, title = {The Impact of Online Store Characteristics on Service Recovery Satisfaction in C2C Online Markets.}, url = {http://dblp.uni-trier.de/db/conf/whiceb/whiceb2014.html#LiuLL14}, year = 2014 }