Innovative service model of information services based on the sustainability balanced scorecard: Applied integration of the fuzzy Delphi method, Kano model, and TRIZ.
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%0 Journal Article
%1 journals/eswa/ChenWC22
%A Chen, Hung-Ming
%A Wu, Hung-Yi
%A Chen, Pih-Shuw
%D 2022
%J Expert Syst. Appl.
%K dblp
%P 117601
%T Innovative service model of information services based on the sustainability balanced scorecard: Applied integration of the fuzzy Delphi method, Kano model, and TRIZ.
%U http://dblp.uni-trier.de/db/journals/eswa/eswa205.html#ChenWC22
%V 205
@article{journals/eswa/ChenWC22,
added-at = {2023-11-12T00:00:00.000+0100},
author = {Chen, Hung-Ming and Wu, Hung-Yi and Chen, Pih-Shuw},
biburl = {https://www.bibsonomy.org/bibtex/2617a2d92f4c5845e965b2e04fcc55ff0/dblp},
ee = {https://doi.org/10.1016/j.eswa.2022.117601},
interhash = {af0c94e5a0db203e15ccfc8adcc8e61e},
intrahash = {617a2d92f4c5845e965b2e04fcc55ff0},
journal = {Expert Syst. Appl.},
keywords = {dblp},
pages = 117601,
timestamp = {2024-04-08T10:12:09.000+0200},
title = {Innovative service model of information services based on the sustainability balanced scorecard: Applied integration of the fuzzy Delphi method, Kano model, and TRIZ.},
url = {http://dblp.uni-trier.de/db/journals/eswa/eswa205.html#ChenWC22},
volume = 205,
year = 2022
}
