%0 Report %1 ivanova2018appasboss %A Ivanova, Mirela %A Bronowicka, Joanna %A Kocher, Eva %A Degner, Anne %B Arbeit | Grenze | Fluss - Work in Progress interdisziplinärer Arbeitsforschung %C Frankfurt (Oder) %D 2018 %K Deliveroo Foodora algorithmic_management food_couriers gig-economy hbs-2017-464-2 platform_economy plattformarbeit workplace_control %N 2 %R 10.11584/Arbeit-Grenze-Fluss.2 %T The App as a Boss? Control and Autonomy in Application-Based Management %U https://opus4.kobv.de/opus4-euv/frontdoor/index/index/docId/388 %X The rise of digital platforms requires a deeper understanding of the structural role of algorithmic management in work environments. In this interdisciplinary study, we examine how digital platforms, which offer food delivery service, use a mobile application for management of their workforce. Drawing on interviews with self-employed riders at Deliveroo and employed riders at Foodora, we compare how the App affects the interplay between autonomy and control of riders, and how the app-based management relates to different contractual models.

@techreport{ivanova2018appasboss, abstract = {The rise of digital platforms requires a deeper understanding of the structural role of algorithmic management in work environments. In this interdisciplinary study, we examine how digital platforms, which offer food delivery service, use a mobile application for management of their workforce. Drawing on interviews with self-employed riders at Deliveroo and employed riders at Foodora, we compare how the App affects the interplay between autonomy and control of riders, and how the app-based management relates to different contractual models. }, added-at = {2018-11-06T11:26:37.000+0100}, address = {Frankfurt (Oder)}, author = {Ivanova, Mirela and Bronowicka, Joanna and Kocher, Eva and Degner, Anne}, biburl = {https://www.bibsonomy.org/bibtex/2f721ee996ae3b34895dd4fa5d1c5de70/meneteqel}, doi = {10.11584/Arbeit-Grenze-Fluss.2}, institution = {Europa-Universität Viadrina Frankfurt}, interhash = {ca86e2f31512e002880a9569f90f0d9b}, intrahash = {f721ee996ae3b34895dd4fa5d1c5de70}, keywords = {Deliveroo Foodora algorithmic_management food_couriers gig-economy hbs-2017-464-2 platform_economy plattformarbeit workplace_control}, language = {eng}, month = oct, number = 2, series = {Arbeit | Grenze | Fluss - Work in Progress interdisziplinärer Arbeitsforschung}, timestamp = {2019-01-18T13:18:53.000+0100}, title = {The App as a Boss? Control and Autonomy in Application-Based Management}, type = {Arbeitspapier}, url = {https://opus4.kobv.de/opus4-euv/frontdoor/index/index/docId/388}, year = 2018 }