Abstract
Public health applications using social media often require accurate, broad-coverage location information. However, the standard information provided by social media APIs, such as Twitter, cover a limited number of messages. This paper presents Carmen, a geolocation system that can determine structured location information for messages provided by the Twitter API. Our system utilizes geocoding tools and a combination of automatic and manual alias resolution methods to infer location structures from GPS positions and user-provided profile data. We show that our system is accurate and covers many locations, and we demonstrate its utility for improving influenza surveillance.
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