%0 Journal Article %1 journals/dsj/Carr02 %A Carr, Christopher L. %D 2002 %J Decis. Sci. %K dblp %N 2 %P 281-296 %T A Psychometric Evaluation of the Expectations, Perceptions, and Difference-Scores Generated by the IS-Adapted SERVQUAL Instrument. %U http://dblp.uni-trier.de/db/journals/dsj/dsj33.html#Carr02 %V 33

@article{journals/dsj/Carr02, added-at = {2020-03-13T00:00:00.000+0100}, author = {Carr, Christopher L.}, biburl = {https://www.bibsonomy.org/bibtex/2e878932c81d95de61c487b9486f77bb9/dblp}, ee = {https://doi.org/10.1111/j.1540-5915.2002.tb01645.x}, interhash = {eaf92f0fcae46f649409100ae4440d30}, intrahash = {e878932c81d95de61c487b9486f77bb9}, journal = {Decis. Sci.}, keywords = {dblp}, number = 2, pages = {281-296}, timestamp = {2020-03-14T11:59:25.000+0100}, title = {A Psychometric Evaluation of the Expectations, Perceptions, and Difference-Scores Generated by the IS-Adapted SERVQUAL Instrument.}, url = {http://dblp.uni-trier.de/db/journals/dsj/dsj33.html#Carr02}, volume = 33, year = 2002 }