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Unperturbed Video Streaming QoE Under Web Page Related Context Factors

, , , and . 9th International Conference on Quality of Multimedia Experience (QoMEX), Erfurt, Germany, (May 2017)

Abstract

Quality of Experience (QoE) of Internet services is affected by human, system, and context influence factors. While most QoE studies so far are focused on system factors only, this work will assess the impact of context factors of video streaming on QoE. As video streaming is mostly consumed from web pages, such as video portals, the investigated test conditions are applied to the web page, which embeds the video player. Therefore, the study of context factors is implicitly conducted within a crowdsourced QoE study. The test conditions considered different page load times, poster image qualities, and displayed advertisements on the web page, which are typical context factors when consuming a video streaming service. The results of the study show that the modification of the context factors on the streaming web page leaves the users' QoE rating unperturbed, which suggests that the investigated context factors have a negligible impact on video streaming QoE, or that the rating task of the subjective QoE study superimposed the context factors.

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