Case handling systems offer a solution to the lack of flexibility and adaptability in workflow management systems. Because
they are data driven they potentially provide good support for Product Based Workflow Design (PBWD). In this paper we investigateto which degree current case handling systems (FLOWer and Activity Manager) are able to support PBWD. This is done by elaboratingthe design process of a case from industry in both systems. From this evaluation we concluded that current case handling systemsare not yet completely ready for supporting PBWD. Therefore, we recognize that better tool support is needed to make PBWDmore suitable for practical use.
%0 Journal Article
%1 vanderfeesten2008handling
%A Vanderfeesten, Irene
%A Reijers, Hajo A.
%A Aalst, Wil M. P.
%D 2008
%J Enterprise Information Systems
%K DBIS SS2010 Seminar case handling systems
%P 187--198
%T Case Handling Systems as Product Based Workflow Design Support
%U http://dx.doi.org/10.1007/978-3-540-88710-2_15
%X Case handling systems offer a solution to the lack of flexibility and adaptability in workflow management systems. Because
they are data driven they potentially provide good support for Product Based Workflow Design (PBWD). In this paper we investigateto which degree current case handling systems (FLOWer and Activity Manager) are able to support PBWD. This is done by elaboratingthe design process of a case from industry in both systems. From this evaluation we concluded that current case handling systemsare not yet completely ready for supporting PBWD. Therefore, we recognize that better tool support is needed to make PBWDmore suitable for practical use.
@article{vanderfeesten2008handling,
abstract = {Case handling systems offer a solution to the lack of flexibility and adaptability in workflow management systems. Because
they are data driven they potentially provide good support for Product Based Workflow Design (PBWD). In this paper we investigateto which degree current case handling systems (FLOWer and Activity Manager) are able to support PBWD. This is done by elaboratingthe design process of a case from industry in both systems. From this evaluation we concluded that current case handling systemsare not yet completely ready for supporting PBWD. Therefore, we recognize that better tool support is needed to make PBWDmore suitable for practical use.},
added-at = {2010-06-08T19:35:22.000+0200},
author = {Vanderfeesten, Irene and Reijers, Hajo A. and Aalst, Wil M. P.},
biburl = {https://www.bibsonomy.org/bibtex/22429d11626ec17dbd2c30766c3136b5c/pnk},
description = {SpringerLink - Buchkapitel},
interhash = {82bde4da71dd16826ac153acd2ea3c85},
intrahash = {2429d11626ec17dbd2c30766c3136b5c},
journal = {Enterprise Information Systems},
keywords = {DBIS SS2010 Seminar case handling systems},
pages = {187--198},
timestamp = {2010-06-08T19:35:22.000+0200},
title = {Case Handling Systems as Product Based Workflow Design Support},
url = {http://dx.doi.org/10.1007/978-3-540-88710-2_15},
year = 2008
}