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THE EFFECT OF ADVERTISING TRUSTWORTHINESS ON PURCHASE INTENTIONS

. International Journal of Research Publication, 3 (100315201857.pdf): 14 (April 2018)
DOI: 100315201857.pdf

Abstract

The aim of this paper is to explore whether brand versus experience oriented advertising has an influence on the relationship between advertising trustworthiness and purchase intentions. Hereby, it examines what kind of effect different advertising formats have on consumers’ perception about advertising, based on a sample of 139 respondents, acquired from an online survey, this study finds that consumers trust a brand more, believe a brand is more authentic and are able to affirm themselves with a brand more easily when they are exposed to brand oriented ads. Moreover, it is shown that when the semantic memory of consumers is being triggered within ads the brand image consumers have about a brand is stimulated. This indicates that brand oriented advertisements are more effective in creating the perception of a trustworthy, authentic and affirmable brand. Regressions on the multiple relationships between the trustworthiness drivers trust, authenticity, affirmation and purchase intentions show that the only significant proven relationship is the one between attitude towards brands and purchase intentions. The three drivers of advertising trustworthiness do not influence this relationship. Consumers do not have a better attitude or higher purchase intentions because of advertising trustworthiness.

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