Do guests prefer Tech Savvy Rooms? A perspective from hotel guests
D. Fernandes. International Journal of Trend in Scientific Research and Development, 2 (4):
293-300(June 2018)
Abstract
More than ever before, technology today is having a substantial impact on business spheres, and the hotel industry is o exception. It has turned out to be a critical element with regards to guest satisfaction. The purpose of this study was dual: to understand the most common reasons for choosing a hotel to stay in and measure and document the guest satisfaction with the existing technologies offered in hotel guest rooms. A random sample of Indian travellers was taken into consideration for the study a questionnaire was developed for hotel guests, generating a sample of 158 valid responses. The results of the study revealed that Seamless unlimited Wi-Fi was the most important technology for both leisure and business travellers. The majority of respondents would prefer to experience new technologies in order to improve their experience. Dr. Seema Zagade | Ms. Meyola Fernandes"Do guests prefer Tech Savvy Rooms? A perspective from hotel guests" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-2 | Issue-4 , June 2018, URL: http://www.ijtsrd.com/papers/ijtsrd12911.pdf http://www.ijtsrd.com/management/general-management/12911/do-guests-prefer-tech-savvy-rooms-a-perspective-from-hotel-guests/dr-seema-zagade
%0 Journal Article
%1 noauthororeditor
%A Fernandes, Dr. Seema Zagade Ms. Meyola
%D 2018
%J International Journal of Trend in Scientific Research and Development
%K General Management amenities experience guest guestroom in room technological technology
%N 4
%P 293-300
%T Do guests prefer Tech Savvy Rooms? A perspective from hotel guests
%U http://www.ijtsrd.com/management/general-management/12911/do-guests-prefer-tech-savvy-rooms-a-perspective-from-hotel-guests/dr-seema-zagade
%V 2
%X More than ever before, technology today is having a substantial impact on business spheres, and the hotel industry is o exception. It has turned out to be a critical element with regards to guest satisfaction. The purpose of this study was dual: to understand the most common reasons for choosing a hotel to stay in and measure and document the guest satisfaction with the existing technologies offered in hotel guest rooms. A random sample of Indian travellers was taken into consideration for the study a questionnaire was developed for hotel guests, generating a sample of 158 valid responses. The results of the study revealed that Seamless unlimited Wi-Fi was the most important technology for both leisure and business travellers. The majority of respondents would prefer to experience new technologies in order to improve their experience. Dr. Seema Zagade | Ms. Meyola Fernandes"Do guests prefer Tech Savvy Rooms? A perspective from hotel guests" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-2 | Issue-4 , June 2018, URL: http://www.ijtsrd.com/papers/ijtsrd12911.pdf http://www.ijtsrd.com/management/general-management/12911/do-guests-prefer-tech-savvy-rooms-a-perspective-from-hotel-guests/dr-seema-zagade
@article{noauthororeditor,
abstract = {More than ever before, technology today is having a substantial impact on business spheres, and the hotel industry is o exception. It has turned out to be a critical element with regards to guest satisfaction. The purpose of this study was dual: to understand the most common reasons for choosing a hotel to stay in and measure and document the guest satisfaction with the existing technologies offered in hotel guest rooms. A random sample of Indian travellers was taken into consideration for the study a questionnaire was developed for hotel guests, generating a sample of 158 valid responses. The results of the study revealed that Seamless unlimited Wi-Fi was the most important technology for both leisure and business travellers. The majority of respondents would prefer to experience new technologies in order to improve their experience. Dr. Seema Zagade | Ms. Meyola Fernandes"Do guests prefer Tech Savvy Rooms? A perspective from hotel guests" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-2 | Issue-4 , June 2018, URL: http://www.ijtsrd.com/papers/ijtsrd12911.pdf http://www.ijtsrd.com/management/general-management/12911/do-guests-prefer-tech-savvy-rooms-a-perspective-from-hotel-guests/dr-seema-zagade
},
added-at = {2018-09-06T06:05:26.000+0200},
author = {Fernandes, Dr. Seema Zagade Ms. Meyola},
biburl = {https://www.bibsonomy.org/bibtex/2ce3dcedac7e74b402ea57fbd007afd32/ijtsrd},
interhash = {6ec028aa3f6eab77ee16565d49fc6953},
intrahash = {ce3dcedac7e74b402ea57fbd007afd32},
issn = {2456-6470},
journal = {International Journal of Trend in Scientific Research and Development},
keywords = {General Management amenities experience guest guestroom in room technological technology},
language = {English},
month = {June},
number = 4,
pages = {293-300},
timestamp = {2018-10-02T11:01:27.000+0200},
title = {Do guests prefer Tech Savvy Rooms? A perspective from hotel guests
},
url = {http://www.ijtsrd.com/management/general-management/12911/do-guests-prefer-tech-savvy-rooms-a-perspective-from-hotel-guests/dr-seema-zagade},
volume = 2,
year = 2018
}