Conference,

Designing For Banking Resilience: A DeFi E-Learning Solution

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(forthcoming)

Abstract

Not resilient enough? Is this the reason why banks are losing their power dominance? With the rise of the decentralized financial ecosystem, tradi-tional players in the financial industry have lost their supremacy. The cur-rent knowledge level about decentralized finance and the crypto ecosystem within banks is insufficient to face the competition. Dedicated e-learning platforms for bank employees can offer a way forward. But pure knowledge transfer concepts are not suitable to cope with change. Our research address-es these issues and examines the design of an e-learning platform for decen-tralized finance to strengthen organizational bank resilience. This research paper combines the SECI framework for organizational knowledge creation with an acknowledged e-learning approach. We deploy a design science re-search method focused on steady evaluation. Using this approach, literature research, sets of expert interviews, workshops, and focus groups were per-formed. With these data sources, a specific e-learning framework and plat-form are developed and evaluated. In the last step, two focus groups per-forming real-world tasks evaluate the results and the instantiated platform. In total, we performed a four-phase multi-step method with numerous con-secutive evaluations.

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