%0 Journal Article %1 journals/crossroads/Ko09 %A Ko, Ryan K. L. %D 2009 %J ACM Crossroads %K dblp %N 4 %T A computer scientist's introductory guide to business process management (BPM). %U http://dblp.uni-trier.de/db/journals/crossroads/crossroads15.html#Ko09 %V 15

@article{journals/crossroads/Ko09, added-at = {2018-11-06T00:00:00.000+0100}, author = {Ko, Ryan K. L.}, biburl = {https://www.bibsonomy.org/bibtex/21746ead3dde5385dedfd469a94d27c15/dblp}, ee = {https://doi.org/10.1145/1558897.1558901}, interhash = {ae56c0c37f1042e83fd3adc08abb1adf}, intrahash = {1746ead3dde5385dedfd469a94d27c15}, journal = {ACM Crossroads}, keywords = {dblp}, number = 4, timestamp = {2018-11-07T11:40:36.000+0100}, title = {A computer scientist's introductory guide to business process management (BPM).}, url = {http://dblp.uni-trier.de/db/journals/crossroads/crossroads15.html#Ko09}, volume = 15, year = 2009 }