Research on Customer Relationship Management in E Commerce Environment
F. Guo. INTERNATIONAL JOURNAL OF TREND IN SCIENTIFIC RESEARCH AND DEVELOPMENT, 6 (1):
1047-1050(December 2021)
Abstract
with the rapid development of e commerce, many changes have taken place in customer relationship management under the environment of e commerce. From this point on, this paper analyzes the requirements and characteristics of customer relationship management system in e commerce environment, and discusses how to effectively integrate customer relationship management system with other information systems to better meet customer needs. Feng Guo "Research on Customer Relationship Management in E-Commerce Environment" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-6 | Issue-1 , December 2021, URL: https://www.ijtsrd.com/papers/ijtsrd47927.pdf Paper URL: https://www.ijtsrd.com/computer-science/data-processing/47927/research-on-customer-relationship-management-in-ecommerce-environment/feng-guo
%0 Journal Article
%1 noauthororeditor
%A Guo, Feng
%D 2021
%J INTERNATIONAL JOURNAL OF TREND IN SCIENTIFIC RESEARCH AND DEVELOPMENT
%K customer e-commerce management relationship satisfaction
%N 1
%P 1047-1050
%T Research on Customer Relationship Management in E Commerce Environment
%U https://www.ijtsrd.com/computer-science/data-processing/47927/research-on-customer-relationship-management-in-ecommerce-environment/feng-guo
%V 6
%X with the rapid development of e commerce, many changes have taken place in customer relationship management under the environment of e commerce. From this point on, this paper analyzes the requirements and characteristics of customer relationship management system in e commerce environment, and discusses how to effectively integrate customer relationship management system with other information systems to better meet customer needs. Feng Guo "Research on Customer Relationship Management in E-Commerce Environment" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-6 | Issue-1 , December 2021, URL: https://www.ijtsrd.com/papers/ijtsrd47927.pdf Paper URL: https://www.ijtsrd.com/computer-science/data-processing/47927/research-on-customer-relationship-management-in-ecommerce-environment/feng-guo
@article{noauthororeditor,
abstract = {with the rapid development of e commerce, many changes have taken place in customer relationship management under the environment of e commerce. From this point on, this paper analyzes the requirements and characteristics of customer relationship management system in e commerce environment, and discusses how to effectively integrate customer relationship management system with other information systems to better meet customer needs. Feng Guo "Research on Customer Relationship Management in E-Commerce Environment" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-6 | Issue-1 , December 2021, URL: https://www.ijtsrd.com/papers/ijtsrd47927.pdf Paper URL: https://www.ijtsrd.com/computer-science/data-processing/47927/research-on-customer-relationship-management-in-ecommerce-environment/feng-guo
},
added-at = {2022-07-18T08:20:34.000+0200},
author = {Guo, Feng},
biburl = {https://www.bibsonomy.org/bibtex/29b1c64470417c21c6f875ea75503b919/ijtsrd},
interhash = {58bf6cc6af485f9dea50406b6bdbc9b7},
intrahash = {9b1c64470417c21c6f875ea75503b919},
issn = {2456-6470},
journal = {INTERNATIONAL JOURNAL OF TREND IN SCIENTIFIC RESEARCH AND DEVELOPMENT},
keywords = {customer e-commerce management relationship satisfaction},
language = {English},
month = {December },
number = 1,
pages = {1047-1050},
timestamp = {2022-07-18T08:20:34.000+0200},
title = {Research on Customer Relationship Management in E Commerce Environment
},
url = {https://www.ijtsrd.com/computer-science/data-processing/47927/research-on-customer-relationship-management-in-ecommerce-environment/feng-guo},
volume = 6,
year = 2021
}