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An Analytical Framework for Understanding Knowledge-Sharing Processes in Online Q&A Communities., , , , and . ACM Trans. Manag. Inf. Syst., 5 (4): 18:1-18:31 (2015)Assessing Reliability of Social Media Data: Lessons from Mining TripAdvisor Hotel Reviews., , , and . ENTER, page 625-638. Springer, (2017)Genetic-based approaches in ranking function discovery and optimization in information retrieval - A framework., , and . Decis. Support Syst., 47 (4): 398-407 (2009)Effective profiling of consumer information retrieval needs: a unified framework and empirical comparison., , and . Decis. Support Syst., 40 (2): 213-233 (2005)Vehicle defect discovery from social media., , , and . Decis. Support Syst., 54 (1): 87-97 (2012)By the numbers: The magic of numerical intelligence in text analytic systems., , , and . Decis. Support Syst., (2018)Examining continuance use on social network and micro-blogging sites: Different roles of self-image and peer influence., , , and . Int. J. Inf. Manag., (2019)Project description and crowdfunding success: an exploratory study., , , and . Inf. Syst. Frontiers, 20 (2): 259-274 (2018)Understanding the determinants of online review helpfulness: A meta-analytic investigation., , , and . Decis. Support Syst., (2017)Getting answers to natural language questions on the Web., , and . J. Assoc. Inf. Sci. Technol., 53 (5): 359-364 (2002)