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Innovationen an der Schnittstelle zwischen technischer Dienstleistung und Kunden, , and . Physica Verlag, Heidelberg, (2007)Konzepte für das Service Engineering - Modularisierung, Prozessgestaltung und Produktivitätsmanagement, , and . Physica-Verlag, Heidelberg, (2005)Wissensmanagement in kleinen und mittleren Unternehmen und �ffentlicher Verwaltung. Ein Leitfaden., , , , , , and . Bundesministerium f�r Wirtschaft (BMWI): Harzdruckerei Wernigerode, (2007)KontextNavigator und ExperKnowledge - Zwei Wege zur Unterstützung des Prozesswissens in Unternehmen, , , and . chapter 11, page 275-292. Springer, (2002)A Drifting Ambient Assisted Living Project, , , , and . Phenomenology, Organizational Politics and IT Design: The Social Study of Information Systems, IGI Global, (2012)Socio-Technical Self-description as a Means for Projects of Introducting Computer Supported Cooperation, , and . HICCS 2007 the Fortieth Annual Hawaii International Conference, page 232 -- 241. (2007)electronically published on Systems Sciences: http://www.hicss.hawaii.edu/diglib.htm.Wissens-Management ist mehr als Informations-Management, and . COMPUTERWOCHE, (1998)Enabling factors for participatory design of socio-technical systems with diagrams, and . PDC 02 - Proceedings of the Participatory Design Conference. Malmö, Sweden, 23-25 June 2002., page 114--123. Palo Alto, CA, CPSR, (2002)Vagueness in models of socio-technical systems., and . Behav. Inf. Technol., 18 (5): 313-323 (1999)Deriving Feature Fail Rate from Silicon Volume Diagnostics Data., , , , , and . IEEE Des. Test, 30 (4): 26-34 (2013)