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Logical and efficient conversation between patients and the telephone linked computer system

, , , , , , and . Proceeding of the 12th Annual Symposium on Computer Applications in Medical Care, page 463--469. Washington; DC (USA), (6-9 November 1988)

Abstract

The authors have developed and implemented a Telephone Linked Computer (TLC) System that is capable of conversing with patients by telephone by utilizing voice synthesis. The TLC system has been designed to converse in a human-like manner. This requires speech generation (1) devoid of unnatural lapses and (2) system responses that are logical and appropriate.

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