%0 Book %1 GVK36619870X %B Wissenschaft & Praxis %C Wiesbaden %D 2003 %E Homburg, Christian %I Gabler %K Branche Customer_Relationship_Management Deutschland Marketing Theorie Verbraucherzufriedenheit %T Kundenzufriedenheit %U http://gso.gbv.de/DB=2.1/CMD?ACT=SRCHA&SRT=YOP&IKT=1016&TRM=ppn+36619870X&sourceid=fbw_bibsonomy %7 5., überarb. Aufl %@ 3409537856

@book{GVK36619870X, added-at = {2009-08-21T12:15:08.000+0200}, address = {Wiesbaden}, biburl = {https://www.bibsonomy.org/bibtex/27ff30ce7fd9173e02882c743ae8308e4/fbw_hannover}, edition = {5., überarb. Aufl}, editor = {Homburg, {Christian}}, interhash = {045b563b7f3a4330f22594cd51f5ce20}, intrahash = {7ff30ce7fd9173e02882c743ae8308e4}, isbn = {3409537856}, keywords = {Branche Customer_Relationship_Management Deutschland Marketing Theorie Verbraucherzufriedenheit}, pagetotal = {613}, ppn_gvk = {36619870X}, publisher = {Gabler}, series = {Wissenschaft & Praxis}, subtitle = {Konzepte - Methoden - Erfahrungen}, timestamp = {2009-08-21T12:15:40.000+0200}, title = {Kundenzufriedenheit}, url = {http://gso.gbv.de/DB=2.1/CMD?ACT=SRCHA&SRT=YOP&IKT=1016&TRM=ppn+36619870X&sourceid=fbw_bibsonomy}, year = 2003 }