%0 Conference Paper %1 conf/candt/YardiP09 %A Yardi, Sarita %A Poole, Erika Shehan %B C&T %D 2009 %E Carroll, John M. %I ACM %K dblp %P 285-294 %T Please help!: patterns of personalization in an online tech support board. %U http://dblp.uni-trier.de/db/conf/candt/candt2009.html#YardiP09 %@ 978-1-60558-713-4

@inproceedings{conf/candt/YardiP09, added-at = {2018-11-06T00:00:00.000+0100}, author = {Yardi, Sarita and Poole, Erika Shehan}, biburl = {https://www.bibsonomy.org/bibtex/20bb06297e33192ec44816fcab874849a/dblp}, booktitle = {C&T}, crossref = {conf/candt/2009}, editor = {Carroll, John M.}, ee = {https://doi.org/10.1145/1556460.1556501}, interhash = {0f0047385aa9022b1cdad8ab83113ad9}, intrahash = {0bb06297e33192ec44816fcab874849a}, isbn = {978-1-60558-713-4}, keywords = {dblp}, pages = {285-294}, publisher = {ACM}, timestamp = {2018-11-07T15:09:49.000+0100}, title = {Please help!: patterns of personalization in an online tech support board.}, url = {http://dblp.uni-trier.de/db/conf/candt/candt2009.html#YardiP09}, year = 2009 }