Abstract
Some call it the second coming of the dot-coms. The blogosphere is
buzzing, and new buzzwords are minted daily in the press: "Web 2.0,"
"Weblications," and "WebOS"—the Web-based Operating System. Email,
the Internet's first killer app, has now largely migrated from the
desktop to the Web. Instant messaging, word processing, and even
spreadsheets aren't far behind. Something is happening here, as
Bob Dylan once sang, but do we know what it is?
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