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%0 Conference Paper
%1 conf/webist/McNaughtonR06
%A McNaughton, Blake E.
%A Ray, Pradeep Kumar
%B WEBIST (2)
%D 2006
%E Cordeiro, José A. Moinhos
%E Pedrosa, Vitor
%E Encarnação, Bruno
%E Filipe, Joaquim
%I INSTICC Press
%K dblp
%P 140-152
%T Evaluation of IT Service Management from an Organisational Perspective.
%U http://dblp.uni-trier.de/db/conf/webist/webist2006-2.html#McNaughtonR06
%@ 978-972-8865-47-4
@inproceedings{conf/webist/McNaughtonR06,
added-at = {2014-10-15T00:00:00.000+0200},
author = {McNaughton, Blake E. and Ray, Pradeep Kumar},
biburl = {https://www.bibsonomy.org/bibtex/2b61eada7873501e34e0f981c9aa48fdb/dblp},
booktitle = {WEBIST (2)},
crossref = {conf/webist/2006-2},
editor = {Cordeiro, José A. Moinhos and Pedrosa, Vitor and Encarnação, Bruno and Filipe, Joaquim},
interhash = {0e21009b83cc85bc717598b440d54c14},
intrahash = {b61eada7873501e34e0f981c9aa48fdb},
isbn = {978-972-8865-47-4},
keywords = {dblp},
pages = {140-152},
publisher = {INSTICC Press},
timestamp = {2019-08-01T11:37:57.000+0200},
title = {Evaluation of IT Service Management from an Organisational Perspective.},
url = {http://dblp.uni-trier.de/db/conf/webist/webist2006-2.html#McNaughtonR06},
year = 2006
}
