%0 Conference Paper %1 conf/icsoc/DubossonFJW17 %A Dubosson, Magali %A Fragnière, Emmanuel %A Junod, Nathalie %A Willaerts, Bettina %B ICSOC Workshops %D 2017 %E Braubach, Lars %E Murillo, Juan Manuel %E Kaviani, Nima %E Lama, Manuel %E Burgueño, Loli %E Moha, Naouel %E Oriol, Marc %I Springer %K dblp %P 18-29 %T Detecting Customer Queue ät-risk" Behaviors Based on Ethograms to Minimize Overall Service Dissatisfaction. %U http://dblp.uni-trier.de/db/conf/icsoc/icsoc2017w.html#DubossonFJW17 %V 10797 %@ 978-3-319-91764-1

@inproceedings{conf/icsoc/DubossonFJW17, added-at = {2018-06-18T00:00:00.000+0200}, author = {Dubosson, Magali and Fragnière, Emmanuel and Junod, Nathalie and Willaerts, Bettina}, biburl = {https://www.bibsonomy.org/bibtex/23d4b953aeb02e0cdaede336186228c97/dblp}, booktitle = {ICSOC Workshops}, crossref = {conf/icsoc/2017w}, editor = {Braubach, Lars and Murillo, Juan Manuel and Kaviani, Nima and Lama, Manuel and Burgueño, Loli and Moha, Naouel and Oriol, Marc}, ee = {https://doi.org/10.1007/978-3-319-91764-1_2}, interhash = {11bf63cc70a114533649ee9dab19f2e8}, intrahash = {3d4b953aeb02e0cdaede336186228c97}, isbn = {978-3-319-91764-1}, keywords = {dblp}, pages = {18-29}, publisher = {Springer}, series = {Lecture Notes in Computer Science}, timestamp = {2019-05-15T17:59:20.000+0200}, title = {Detecting Customer Queue "at-risk" Behaviors Based on Ethograms to Minimize Overall Service Dissatisfaction.}, url = {http://dblp.uni-trier.de/db/conf/icsoc/icsoc2017w.html#DubossonFJW17}, volume = 10797, year = 2017 }