%0 Conference Paper %1 conf/cikm/MehtaNBNDP11 %A Mehta, Sameep %A Nambiar, Ullas %A Batra, Vishal S. %A Negi, Sumit %A Deshpande, Prasad %A Parija, Gyana R. %B CIKM %D 2011 %E Macdonald, Craig %E Ounis, Iadh %E Ruthven, Ian %I ACM %K dblp %P 2505-2508 %T Simultaneously improving CSAT and profit in a retail banking organization. %U http://dblp.uni-trier.de/db/conf/cikm/cikm2011.html#MehtaNBNDP11 %@ 978-1-4503-0717-8

@inproceedings{conf/cikm/MehtaNBNDP11, added-at = {2018-11-06T00:00:00.000+0100}, author = {Mehta, Sameep and Nambiar, Ullas and Batra, Vishal S. and Negi, Sumit and Deshpande, Prasad and Parija, Gyana R.}, biburl = {https://www.bibsonomy.org/bibtex/24f81c9246cf040acb2253f4a03e66162/dblp}, booktitle = {CIKM}, crossref = {conf/cikm/2011}, editor = {Macdonald, Craig and Ounis, Iadh and Ruthven, Ian}, ee = {https://doi.org/10.1145/2063576.2064003}, interhash = {205439826fa607fa3e1bd5d7d4bf9830}, intrahash = {4f81c9246cf040acb2253f4a03e66162}, isbn = {978-1-4503-0717-8}, keywords = {dblp}, pages = {2505-2508}, publisher = {ACM}, timestamp = {2018-11-07T16:50:33.000+0100}, title = {Simultaneously improving CSAT and profit in a retail banking organization.}, url = {http://dblp.uni-trier.de/db/conf/cikm/cikm2011.html#MehtaNBNDP11}, year = 2011 }