%0 Journal Article %1 journals/misq/ZhaoSSXF22 %A Zhao, Xia %A Song, Peijian %A Shi, Lanfei %A Xue, Ling %A Feng, Fan %D 2022 %J MIS Q. %K dblp %N 3 %P 955-982 %T Customer Complaint Avoidance: A Randomized Field Experiment of Platform Governance Based on Value Co-Creation and Appropriation. %U http://dblp.uni-trier.de/db/journals/misq/misq47.html#ZhaoSSXF22 %V 47

@article{journals/misq/ZhaoSSXF22, added-at = {2023-10-27T00:00:00.000+0200}, author = {Zhao, Xia and Song, Peijian and Shi, Lanfei and Xue, Ling and Feng, Fan}, biburl = {https://www.bibsonomy.org/bibtex/230880a51897c3d1dbc79ec764156d10e/dblp}, ee = {https://doi.org/10.25300/misq/2022/17000}, interhash = {27fe1da1abab5183049e2e1c96f802ee}, intrahash = {30880a51897c3d1dbc79ec764156d10e}, journal = {MIS Q.}, keywords = {dblp}, number = 3, pages = {955-982}, timestamp = {2024-04-08T17:25:33.000+0200}, title = {Customer Complaint Avoidance: A Randomized Field Experiment of Platform Governance Based on Value Co-Creation and Appropriation.}, url = {http://dblp.uni-trier.de/db/journals/misq/misq47.html#ZhaoSSXF22}, volume = 47, year = 2022 }