%0 Conference Paper %1 conf/bled/ReinholdA12 %A Reinhold, Olaf %A Alt, Rainer %B Bled eConference %D 2012 %K dblp %P 26 %T Social Customer Relationship Management: State of the Art and Learnings from Current Projects. %U http://dblp.uni-trier.de/db/conf/bled/bled2012.html#ReinholdA12

@inproceedings{conf/bled/ReinholdA12, added-at = {2016-11-25T00:00:00.000+0100}, author = {Reinhold, Olaf and Alt, Rainer}, biburl = {https://www.bibsonomy.org/bibtex/23cc30dae335d902f9dc47c916d9403a7/dblp}, booktitle = {Bled eConference}, crossref = {conf/bled/2012}, ee = {http://aisel.aisnet.org/bled2012/26}, interhash = {29b9e3552c524d18007640442c3ebb7c}, intrahash = {3cc30dae335d902f9dc47c916d9403a7}, keywords = {dblp}, pages = 26, timestamp = {2016-11-26T11:33:51.000+0100}, title = {Social Customer Relationship Management: State of the Art and Learnings from Current Projects.}, url = {http://dblp.uni-trier.de/db/conf/bled/bled2012.html#ReinholdA12}, year = 2012 }