%0 Journal Article %1 journals/isr/CenfetelliBA08 %A Cenfetelli, Ronald T. %A Benbasat, Izak %A Al-Natour, Sameh %D 2008 %J Inf. Syst. Res. %K dblp %N 2 %P 161-181 %T Addressing the What and How of Online Services: Positioning Supporting-Services Functionality and Service Quality for Business-to-Consumer Success. %U http://dblp.uni-trier.de/db/journals/isr/isr19.html#CenfetelliBA08 %V 19

@article{journals/isr/CenfetelliBA08, added-at = {2020-03-13T00:00:00.000+0100}, author = {Cenfetelli, Ronald T. and Benbasat, Izak and Al-Natour, Sameh}, biburl = {https://www.bibsonomy.org/bibtex/2779e317d5f68e2b0acc8e136b7267757/dblp}, ee = {https://doi.org/10.1287/isre.1070.0163}, interhash = {580f91898fdaeeeec27422bb579324f0}, intrahash = {779e317d5f68e2b0acc8e136b7267757}, journal = {Inf. Syst. Res.}, keywords = {dblp}, number = 2, pages = {161-181}, timestamp = {2020-03-14T11:55:57.000+0100}, title = {Addressing the What and How of Online Services: Positioning Supporting-Services Functionality and Service Quality for Business-to-Consumer Success.}, url = {http://dblp.uni-trier.de/db/journals/isr/isr19.html#CenfetelliBA08}, volume = 19, year = 2008 }