Abstract
The North East Productivity Alliance (NEPA) has disseminated selected lean manufacturing tools and techniques into companies in
the North East of England. The aim of NEPA is to help companies improve productivity through applying lean manufacturing
management practices and knowledge. The Industry Forum’s master class methodology is being used to transfer technology into local
companies. This paper considers the process in terms of Lillrank’s model of innovation transfer.
Initial results obtained from 15 companies show that the savings are eight times greater than total costs. It has been found that the
commitment of management and the ability of the change agents are the key determinants of success
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