%0 Journal Article %1 journals/msom/GansZ07 %A Gans, Noah %A Zhou, Yong-Pin %D 2007 %J Manuf. Serv. Oper. Manag. %K dblp %N 1 %P 33-50 %T Call-Routing Schemes for Call-Center Outsourcing. %U http://dblp.uni-trier.de/db/journals/msom/msom9.html#GansZ07 %V 9

@article{journals/msom/GansZ07, added-at = {2020-10-01T00:00:00.000+0200}, author = {Gans, Noah and Zhou, Yong-Pin}, biburl = {https://www.bibsonomy.org/bibtex/204a85cfdb910659e4605498e8bd7f960/dblp}, ee = {https://doi.org/10.1287/msom.1060.0119}, interhash = {78eb0dce97d708a7aab79c3ec8227940}, intrahash = {04a85cfdb910659e4605498e8bd7f960}, journal = {Manuf. Serv. Oper. Manag.}, keywords = {dblp}, number = 1, pages = {33-50}, timestamp = {2020-10-02T11:37:59.000+0200}, title = {Call-Routing Schemes for Call-Center Outsourcing.}, url = {http://dblp.uni-trier.de/db/journals/msom/msom9.html#GansZ07}, volume = 9, year = 2007 }