%0 Conference Paper %1 conf/desrist/MoranaGM15 %A Morana, Stefan %A Gerards, Timo %A Mädche, Alexander %B DESRIST %D 2015 %E Donnellan, Brian %E Helfert, Markus %E Kenneally, Jim %E VanderMeer, Debra E. %E Rothenberger, Marcus A. %E Winter, Robert %I Springer %K dblp %P 406-410 %T ITSM ProcessGuide - A Process Guidance System for IT Service Management. %U http://dblp.uni-trier.de/db/conf/desrist/desrist2015.html#MoranaGM15 %V 9073 %@ 978-3-319-18713-6

@inproceedings{conf/desrist/MoranaGM15, added-at = {2017-05-26T00:00:00.000+0200}, author = {Morana, Stefan and Gerards, Timo and Mädche, Alexander}, biburl = {https://www.bibsonomy.org/bibtex/20ec385d924bd95885afd4e7994833193/dblp}, booktitle = {DESRIST}, crossref = {conf/desrist/2015}, editor = {Donnellan, Brian and Helfert, Markus and Kenneally, Jim and VanderMeer, Debra E. and Rothenberger, Marcus A. and Winter, Robert}, ee = {https://doi.org/10.1007/978-3-319-18714-3_32}, interhash = {84a6b4346168238e10c38ab15e63e3c3}, intrahash = {0ec385d924bd95885afd4e7994833193}, isbn = {978-3-319-18713-6}, keywords = {dblp}, pages = {406-410}, publisher = {Springer}, series = {Lecture Notes in Computer Science}, timestamp = {2019-10-22T13:32:53.000+0200}, title = {ITSM ProcessGuide - A Process Guidance System for IT Service Management.}, url = {http://dblp.uni-trier.de/db/conf/desrist/desrist2015.html#MoranaGM15}, volume = 9073, year = 2015 }