Please log in to take part in the discussion (add own reviews or comments).
Cite this publication
More citation styles
- please select -
%0 Journal Article
%1 ls_leimeister
%A Ritz, Eva
%A Joas, Adrian
%A Wambsganss, Thiemo
%A Rietsche, Roman
%A Leimeister, Jan Marco
%D 2024
%J Journal of Information Technology Teaching Cases
%K Process_mining customer_excellence data_literacy itegpub process_discovery process_intelligence pub_eri pub_jml
%P 1-9
%R 10.1177/20438869241261399
%T How a Swiss luxury retailer implements process mining to improve data-driven customer excellence
%U http://pubs.wi-kassel.de/wp-content/uploads/2024/06/JML_973.pdf
@article{ls_leimeister,
added-at = {2024-06-19T12:14:02.000+0200},
author = {Ritz, Eva and Joas, Adrian and Wambsganss, Thiemo and Rietsche, Roman and Leimeister, Jan Marco},
biburl = {https://www.bibsonomy.org/bibtex/2372e6dd8339f883ce1e2f71b972f1c66/ls_leimeister},
doi = {10.1177/20438869241261399},
interhash = {987ff23c2da443607392e881249c71a4},
intrahash = {372e6dd8339f883ce1e2f71b972f1c66},
journal = {Journal of Information Technology Teaching Cases},
keywords = {Process_mining customer_excellence data_literacy itegpub process_discovery process_intelligence pub_eri pub_jml},
pages = {1-9},
timestamp = {2024-06-19T12:19:54.000+0200},
title = {How a Swiss luxury retailer implements process mining to improve data-driven customer excellence},
url = {http://pubs.wi-kassel.de/wp-content/uploads/2024/06/JML_973.pdf},
year = 2024
}