Abstract
This chapter does not deal with specific tools and techniques for managing
complex systems, but proposes some basic concepts that help us to think and
speak about complexity. We review classical thinking and its intrinsic
drawbacks when dealing with complexity. We then show how complexity forces us
to build models with indeterminacy and unpredictability. However, we can still
deal with the problems created in this way by being adaptive, and profiting
from a complex system's capability for selforganization, and the distributed
intelligence this may produce.
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