%0 Journal Article %1 1 %A Keuper, Bernhard Hogenschurz Frank %D 2007 %K CRM Kundenzufriedenheit lv_crossmedia lv_crossmedia_3 %T Systemisches Customer Relationship Management in den neuen Medien

@article{1, added-at = {2008-04-21T18:43:12.000+0200}, author = {Keuper, Bernhard Hogenschurz Frank}, biburl = {https://www.bibsonomy.org/bibtex/2bd9307d7838b662e0a575c5ba97d102a/kathi_g}, interhash = {9af971473e8a8bdafd001006f472762d}, intrahash = {bd9307d7838b662e0a575c5ba97d102a}, keywords = {CRM Kundenzufriedenheit lv_crossmedia lv_crossmedia_3}, timestamp = {2008-04-21T18:43:12.000+0200}, title = {Systemisches Customer Relationship Management in den neuen Medien}, year = 2007 }