Abstract

In summary, social software should be: Smarter * XML/RDF/RSS syndication technologies * Distributed, collaborative metadata * Ontology development and the Semantic Web * Adaptive design and context-awareness Simpler * Smaller, modular software with common methods and properties * Web services and shared protocols * Usability and ?unfinished? user experience design * Shared and open source code Social * In the way it is conceived: stakeholder engagement, inclusive process * In the way it is built: collaborative development, partnership * In what it does: augments social networking; weblogs, wikis, messaging, etc. * In how it works: adaptive qualities, personalisation, agent technologies, etc.

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