%0 Book %1 383490547X %D 2006 %E Gabler, %I Betriebswirtschaftlicher Verlag Gabler %K lv_crossmedia_3 serviceorientierung %T Serviceorientierung: Was der Kunde von Unternehmen erwartet %U http://www.amazon.de/Serviceorientierung-Was-Kunde-Unternehmen-erwartet/dp/383490547X%3FSubscriptionId%3D13CT5CVB80YFWJEPWS02%26tag%3Dws%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3D383490547X %7 1 %@ 383490547X

@book{383490547X, added-at = {2008-10-26T22:45:38.000+0100}, asin = {383490547X}, biburl = {https://www.bibsonomy.org/bibtex/2f0ca39860924ba0f71297468b1af0f4a/denisegst}, description = {Serviceorientierung - Was der Kunde von Unternehmen erwartet}, ean = {9783834905475}, edition = 1, editor = {Gabler}, interhash = {bb384ee87a70d32fcd7a71ec8c7dae4b}, intrahash = {f0ca39860924ba0f71297468b1af0f4a}, isbn = {383490547X}, keywords = {lv_crossmedia_3 serviceorientierung}, publisher = {Betriebswirtschaftlicher Verlag Gabler}, timestamp = {2008-10-26T22:45:38.000+0100}, title = {Serviceorientierung: Was der Kunde von Unternehmen erwartet}, url = {http://www.amazon.de/Serviceorientierung-Was-Kunde-Unternehmen-erwartet/dp/383490547X%3FSubscriptionId%3D13CT5CVB80YFWJEPWS02%26tag%3Dws%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3D383490547X}, year = 2006 }