%0 Conference Paper %1 conf/spice/ShresthaCTR15 %A Shrestha, Anup %A Cater-Steel, Aileen %A Toleman, Mark %A Rout, Terry %B SPICE %D 2015 %E Rout, Terry %E O'Connor, Rory V. %E Dorling, Alec %I Springer %K dblp %P 72-84 %T Evaluation of Software Mediated Process Assessments for IT Service Management. %U http://dblp.uni-trier.de/db/conf/spice/spice2015.html#ShresthaCTR15 %V 526 %@ 978-3-319-19859-0

@inproceedings{conf/spice/ShresthaCTR15, added-at = {2015-06-10T00:00:00.000+0200}, author = {Shrestha, Anup and Cater-Steel, Aileen and Toleman, Mark and Rout, Terry}, biburl = {https://www.bibsonomy.org/bibtex/29dc2460a86f8a69724a0b1582680d963/dblp}, booktitle = {SPICE}, crossref = {conf/spice/2015}, editor = {Rout, Terry and O'Connor, Rory V. and Dorling, Alec}, ee = {http://dx.doi.org/10.1007/978-3-319-19860-6_7}, interhash = {c528742edf3127151113728938639a54}, intrahash = {9dc2460a86f8a69724a0b1582680d963}, isbn = {978-3-319-19859-0}, keywords = {dblp}, pages = {72-84}, publisher = {Springer}, series = {Communications in Computer and Information Science}, timestamp = {2015-06-18T22:01:43.000+0200}, title = {Evaluation of Software Mediated Process Assessments for IT Service Management.}, url = {http://dblp.uni-trier.de/db/conf/spice/spice2015.html#ShresthaCTR15}, volume = 526, year = 2015 }