%0 Journal Article %1 journals/bpmj/Antony06 %A Antony, Jiju %D 2006 %J Business Proc. Manag. Journal %K dblp %N 2 %P 234-248 %T Six sigma for service processes. %U http://dblp.uni-trier.de/db/journals/bpmj/bpmj12.html#Antony06 %V 12

@article{journals/bpmj/Antony06, added-at = {2019-06-02T00:00:00.000+0200}, author = {Antony, Jiju}, biburl = {https://www.bibsonomy.org/bibtex/20007c8c0e9bf939d89ec0cf6af8384b9/dblp}, ee = {https://www.wikidata.org/entity/Q61045315}, interhash = {e888f7333e14e85f142063cb221690ab}, intrahash = {0007c8c0e9bf939d89ec0cf6af8384b9}, journal = {Business Proc. Manag. Journal}, keywords = {dblp}, number = 2, pages = {234-248}, timestamp = {2019-06-04T12:17:31.000+0200}, title = {Six sigma for service processes.}, url = {http://dblp.uni-trier.de/db/journals/bpmj/bpmj12.html#Antony06}, volume = 12, year = 2006 }