%0 Conference Paper %1 conf/ksem/MasudaUH14 %A Masuda, Hisashi %A Utz, Wilfrid %A Hara, Yoshinori %B KSEM %D 2014 %E Buchmann, Robert %E Kifor, Claudiu Vasile %E Yu, Jian %I Springer %K dblp %P 150-161 %T Development of an Evaluation Approach for Customer Service Interaction Models. %U http://dblp.uni-trier.de/db/conf/ksem/ksem2014.html#MasudaUH14 %V 8793 %@ 978-3-319-12095-9

@inproceedings{conf/ksem/MasudaUH14, added-at = {2020-09-05T00:00:00.000+0200}, author = {Masuda, Hisashi and Utz, Wilfrid and Hara, Yoshinori}, biburl = {https://www.bibsonomy.org/bibtex/23115c73b1f601dfc44125641403c7df4/dblp}, booktitle = {KSEM}, crossref = {conf/ksem/2014}, editor = {Buchmann, Robert and Kifor, Claudiu Vasile and Yu, Jian}, ee = {https://doi.org/10.1007/978-3-319-12096-6_14}, interhash = {ef1c9b36a53baf9982c3a90a7eeaf78a}, intrahash = {3115c73b1f601dfc44125641403c7df4}, isbn = {978-3-319-12095-9}, keywords = {dblp}, pages = {150-161}, publisher = {Springer}, series = {Lecture Notes in Computer Science}, timestamp = {2020-09-09T14:55:50.000+0200}, title = {Development of an Evaluation Approach for Customer Service Interaction Models.}, url = {http://dblp.uni-trier.de/db/conf/ksem/ksem2014.html#MasudaUH14}, volume = 8793, year = 2014 }