%0 Conference Paper %1 conf/wsc/AlSamadiMPCF22 %A AlSamadi, Samer %A Martinez, Cléa %A Pehlivan, Canan %A Cellier, Nicolas %A Fontanili, Franck %B WSC %D 2022 %I IEEE %K dblp %P 772-783 %T Call Center Agent Scheduling Evaluation Using Discrete-Event Simulation: A Decision-Support Tool. %U http://dblp.uni-trier.de/db/conf/wsc/wsc2022.html#AlSamadiMPCF22 %@ 978-1-6654-7661-4

@inproceedings{conf/wsc/AlSamadiMPCF22, added-at = {2023-11-12T00:00:00.000+0100}, author = {AlSamadi, Samer and Martinez, Cléa and Pehlivan, Canan and Cellier, Nicolas and Fontanili, Franck}, biburl = {https://www.bibsonomy.org/bibtex/233e07b552930aebcbbb5978134ded403/dblp}, booktitle = {WSC}, crossref = {conf/wsc/2022}, ee = {https://doi.org/10.1109/WSC57314.2022.10015262}, interhash = {fbcbd3b94426dc1cabb7d3532f604e0e}, intrahash = {33e07b552930aebcbbb5978134ded403}, isbn = {978-1-6654-7661-4}, keywords = {dblp}, pages = {772-783}, publisher = {IEEE}, timestamp = {2024-04-09T16:48:35.000+0200}, title = {Call Center Agent Scheduling Evaluation Using Discrete-Event Simulation: A Decision-Support Tool.}, url = {http://dblp.uni-trier.de/db/conf/wsc/wsc2022.html#AlSamadiMPCF22}, year = 2022 }