This work investigates personalized social search based on the user's social relations -- search results are re-ranked according to their relations with individuals in the user's social network. We study the effectiveness of several social network types for personalization: (1) Familiarity-based network of people related to the user through explicit familiarity connection; (2) Similarity-based network of people "similar" to the user as reflected by their social activity; (3) Overall network that provides both relationship types. For comparison we also experiment with Topic-based personalization that is based on the user's related terms, aggregated from several social applications. We evaluate the contribution of the different personalization strategies by an off-line study and by a user survey within our organization. In the off-line study we apply bookmark-based evaluation, suggested recently, that exploits data gathered from a social bookmarking system to evaluate personalized retrieval. In the on-line study we analyze the feedback of 240 employees exposed to the alternative personalization approaches. Our main results show that both in the off-line study and in the user survey social network based personalization significantly outperforms non-personalized social search. Additionally, as reflected by the user survey, all three SN-based strategies significantly outperform the Topic-based strategy.
Description
Personalized social search based on the user's social network
%0 Conference Paper
%1 Carmel:2009:PSS:1645953.1646109
%A Carmel, David
%A Zwerdling, Naama
%A Guy, Ido
%A Ofek-Koifman, Shila
%A Har'el, Nadav
%A Ronen, Inbal
%A Uziel, Erel
%A Yogev, Sivan
%A Chernov, Sergey
%B Proceedings of the 18th ACM conference on Information and knowledge management
%C New York, NY, USA
%D 2009
%I ACM
%K Personalized basedsocial network search social
%P 1227--1236
%R 10.1145/1645953.1646109
%T Personalized social search based on the user's social network
%U http://doi.acm.org/10.1145/1645953.1646109
%X This work investigates personalized social search based on the user's social relations -- search results are re-ranked according to their relations with individuals in the user's social network. We study the effectiveness of several social network types for personalization: (1) Familiarity-based network of people related to the user through explicit familiarity connection; (2) Similarity-based network of people "similar" to the user as reflected by their social activity; (3) Overall network that provides both relationship types. For comparison we also experiment with Topic-based personalization that is based on the user's related terms, aggregated from several social applications. We evaluate the contribution of the different personalization strategies by an off-line study and by a user survey within our organization. In the off-line study we apply bookmark-based evaluation, suggested recently, that exploits data gathered from a social bookmarking system to evaluate personalized retrieval. In the on-line study we analyze the feedback of 240 employees exposed to the alternative personalization approaches. Our main results show that both in the off-line study and in the user survey social network based personalization significantly outperforms non-personalized social search. Additionally, as reflected by the user survey, all three SN-based strategies significantly outperform the Topic-based strategy.
%@ 978-1-60558-512-3
@inproceedings{Carmel:2009:PSS:1645953.1646109,
abstract = {This work investigates personalized social search based on the user's social relations -- search results are re-ranked according to their relations with individuals in the user's social network. We study the effectiveness of several social network types for personalization: (1) Familiarity-based network of people related to the user through explicit familiarity connection; (2) Similarity-based network of people "similar" to the user as reflected by their social activity; (3) Overall network that provides both relationship types. For comparison we also experiment with Topic-based personalization that is based on the user's related terms, aggregated from several social applications. We evaluate the contribution of the different personalization strategies by an off-line study and by a user survey within our organization. In the off-line study we apply bookmark-based evaluation, suggested recently, that exploits data gathered from a social bookmarking system to evaluate personalized retrieval. In the on-line study we analyze the feedback of 240 employees exposed to the alternative personalization approaches. Our main results show that both in the off-line study and in the user survey social network based personalization significantly outperforms non-personalized social search. Additionally, as reflected by the user survey, all three SN-based strategies significantly outperform the Topic-based strategy.},
acmid = {1646109},
added-at = {2013-07-01T16:41:07.000+0200},
address = {New York, NY, USA},
author = {Carmel, David and Zwerdling, Naama and Guy, Ido and Ofek-Koifman, Shila and Har'el, Nadav and Ronen, Inbal and Uziel, Erel and Yogev, Sivan and Chernov, Sergey},
biburl = {https://www.bibsonomy.org/bibtex/24b085bfba33ab13644acb2dc104a414e/griesbau},
booktitle = {Proceedings of the 18th ACM conference on Information and knowledge management},
description = {Personalized social search based on the user's social network},
doi = {10.1145/1645953.1646109},
interhash = {c44037e3bc421bd49f8984959ebb7675},
intrahash = {4b085bfba33ab13644acb2dc104a414e},
isbn = {978-1-60558-512-3},
keywords = {Personalized basedsocial network search social},
location = {Hong Kong, China},
numpages = {10},
pages = {1227--1236},
publisher = {ACM},
series = {CIKM '09},
timestamp = {2013-07-01T16:41:07.000+0200},
title = {Personalized social search based on the user's social network},
url = {http://doi.acm.org/10.1145/1645953.1646109},
year = 2009
}